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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vidal III Sanchez

May 15, 2026

4  out of  5
rating by Vidal III Sanchez
"Great service! Always willing to do extra to make sure that my questions and issues are resolved in a positive manner."
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Tanishia “Sketch” Mullen

May 1, 2026

5  out of  5
rating by Tanishia “Sketch” Mullen
"I’ve had a great experience with State Farm and feel confident recommending them to others. Their customer service has consistently been responsive, professional, and genuinely helpful whenever I’ve had questions or needed assistance. Whether it was setting up my policy or making changes, everything was handled smoothly and clearly explained. What stands out most is the reliability and sense of support; they make you feel like more than just a policy number. Claims and inquiries are handled efficiently, and communication is always timely, which really builds trust. Overall, State Farm offers solid coverage, dependable service, and a level of care that’s hard to find. I appreciate the peace of mind that comes with knowing I’m in good hands."
We responded:
"We really appreciate it Tanishia. This is an amazing review!"
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Jennifer Michel

April 30, 2026

5  out of  5
rating by Jennifer Michel
"Great customer service… quick response and fast getting things done"
We responded:
"Thank you for the review Jennifer! We really do our best and I can tell you appreciate it. "
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Hunter Markham

April 30, 2026

5  out of  5
rating by Hunter Markham
"Great experience and service working with this office. The initial staff member that took my call was professional and friendly. Amanda, my account manager, made handling renter’s insurance changes a breeze during our move."
We responded:
"Appreciate that Hunter. I'm really pleased to hear your experience has been good and you feel taken care of by our state farm agency."
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Haley Salais

April 29, 2026

5  out of  5
rating by Haley Salais
"My family and I have been with State Farm Insurance for over ten years, and have been extremely pleased with the coverage, affordability, and most importantly the Customer Service. Amanda has been so personable and always so helpful. She will call me out of the blue just to let me know my policy updates and to give me good news! They are the Best out there!!!"
We responded:
"Thank you Haley. Our agency team and State Farm in general appreciates your loyalty and business!"
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daniela cortes

April 25, 2026

5  out of  5
rating by daniela cortes
"Alexis is alway so helpful, nice and professional whenever we call to update our information or if we have any questions. Always willing to work with us and making it as easy as possible and as fast as she can to process everything. Highly recommend her!"
We responded:
"Thank you Daniela! We appreciate the review and that you chose our State Farm agency. Kevin"
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Tina Vasquez

April 20, 2026

5  out of  5
rating by Tina Vasquez
"I love the customer office way this office. Everyone is so sweet and always willing to answer any questions I may have in regards to my policy or"
We responded:
"Thank you for taking the time Tina! We appreciate it. Kevin"
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SewJustMakeit

April 17, 2026

5  out of  5
rating by SewJustMakeit
"Absolutely enjoyed the service. So happy with everything. I also appreciate the quote and call back in a timeless matter. 5 out 5 stars for sure"
We responded:
"We really appreciate the review and positive feedback! "
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Nathan Kuban

April 17, 2026

5  out of  5
rating by Nathan Kuban
"A very quick, easy, and understandable experience I had with Alexis. Her patience with my questions and messing around with deductible numbers was very much appreciated."
We responded:
"Hey Nathan, thank you for the review! Appreciate the observations and take on your experience with Alexis. "
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Sarah Avelino

April 16, 2026

5  out of  5
rating by Sarah Avelino
"Such an amazing team..very quick and helpful"
We responded:
"Thank you Sarah, we appreciate the kind words and hope we're representing State Farm well for you!"
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hip Gonzalez

April 16, 2026

5  out of  5
rating by hip Gonzalez
"Great people doing g a great job,have had lots of quotes but none as fair .Thank you Alexis for all your help I appreciate you ."
We responded:
"Thank you so much for the review! I will let Alexis know. This will make her day. Kevin, State Farm Agent"
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Kelly Campos

April 15, 2026

5  out of  5
rating by Kelly Campos
"Kevin and the people that work with him at State Farm respond fast to questions and are very easy to work with. We have several homes and cars insured with them and are very satisfied."
We responded:
"Thank you for the review Kelly! We appreciate your partnership with our agency and State Farm and look forward to helping you with your insurance needs for years to come."
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CJ Coats

July 23, 2025

5  out of  5
rating by CJ Coats
"The experience of shopping for automotive insurance can be pretty hectic sometimes when trying to save money. However, Chris was awesome helping me with a quote and made it a breeze sign up & completing the process later when I was ready. Provided a quote for full coverage on both of my vehicles and zero dollar deductible on comprehensive! Got to love Kevin's State Farm process!!! Thank you very much!"
We responded:
"Hey CJ, what a great review! We really do try to be helpful and provide the right guidance while also making the process of coming onboard as easy as we can. Welcome and we look forward to being your State Farm agency for years to come. Kevin "
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Liz Cheadle

April 29, 2025

5  out of  5
rating by Liz Cheadle
"Kevin’s team, especially Sharon Snyder, have been super helpful over the last few years, as rates have been rising. Good outreach to have discussions about how to adjust deductibles, contents coverage, etc. to keep premiums as reasonable as possible."
We responded:
"Hi Liz this review slipped through and I never replied. On behalf of Sharon, State Farm and myself, we thank you for taking the time and doing business with us."
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Jordyn Bragg

April 17, 2025

1  out of  5
rating by Jordyn Bragg
"Horrible company every month your insurance gets raised. They are horrible at communicating and don’t know how to explain anything out, can’t explain the increases. Will change policy without the policy holders knowledge. Kevin Lowry himself won’t even make it right he will continue to price gouge people. If I had the option of 0 stars I would do it."
We responded:
"Jordyn, I think I speak for all of my current and past employees when I say we'd love to help you find another State Farm agent to work with. Your accusation that we "change your policy without your knowledge" is patently false. I also do not have the ability to change the insurance rates. That is decided between State Farm and the Dept of Insurance. Please, find a State Farm agent in Bakersfield that you want to work with and text us who it is and we will immediately process your request."
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William Garcia

February 17, 2025

5  out of  5
rating by William Garcia
"Just got off the phone with Gabby, she was really helpful and assisted me. I’m new to the auto world, and this is my first time having auto insurance. I hope State Farm CAN be there for me when or if I need them….just like a good neighbor! 😂"
We responded:
"Thanks for the review William! We are so happy you chose State Farm and our agency. We will definitely be there for you. You've got me and my great team here to assist and guide you. Kevin"
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Carole Kruger

February 14, 2025

5  out of  5
rating by Carole Kruger
"I appreciate your helpfulness and follow through on my claim. Thanks much! Carole Kruger"
We responded:
"I really appreciate the review and taking time to let us know our work has been meaningful to you Carole! We need to hear it sometimes!!"
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Talia R

February 14, 2025

5  out of  5
rating by Talia R
"Kevin Lowry and Amanda are the most professional representatives and incredibly caring! Their help in navigating my accident has been invaluable."
We responded:
"Ah, thanks for the review Talia! It's no fun getting into a car accident but I'm glad you're safe and I'm glad you are insured by State Farm!"
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Jennifer Perry

February 12, 2025

5  out of  5
rating by Jennifer Perry
"I have had my auto and home insurance here for years. The team is super responsive to email and phone calls. I appreciate them!"
We responded:
"Hi Jennifer. Thank you so much for the review and all the years you've trusted us with your insurance. We appreciate you as well! Kevin"
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Amanda Wells

February 10, 2025

5  out of  5
rating by Amanda Wells
"Kevin’s staff is always super helpful and quick to resolve any issues. They make it easy to communicate in various forms—call, text, or email. We’ve been satisfied customers for many years."
We responded:
"Thanks Amanda! We appreciate your review and your loyalty to our State Farm agency over the years!"
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Theresa Valdez

January 8, 2025

5  out of  5
rating by Theresa Valdez
"Absolutely best company I have ever worked with, always meets every situation I have with amazing results, I highly recommend them!"
We responded:
"Thank you Theresa! Everyone in my State Farm agency appreciates the review. Happy New Year!"
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Bob Kernaghan

August 13, 2024

5  out of  5
rating by Bob Kernaghan
"I've been happily insured with State Farm for quite some time. Recently Sharon Snyder called me to get some information on my rental. We spent an hour going over that - she was patient and able to answer all my questions. Even better, she found an item where I was over-insured, and saved me some money. I asked her to speak again about my residential policy. When I called her back, she must have spent three hours going through it with me. I had any number of questions, some of them probably silly, but she explained everything clearly and patiently. In short,, Sharon did a FANTASTIC job, and I truly appreciate that. Thank you Sharon, and Mr. Lowry should give you a raise. bob"
We responded:
"Thank you Bob. My apologies for the slow response...this one slipped through. We appreciate the review and your business!!"
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kenneth goff

May 13, 2024

5  out of  5
rating by kenneth goff
"Awesome customer service. Sharon helped me and was super nice and explained everything"
We responded:
"Thanks for the review Kenneth! Sharon will be excited to hear your feedback about her and our State Farm Agency. Kevin"
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Reni Johnson

April 25, 2024

5  out of  5
rating by Reni Johnson
"They were very helpful and friendly. I have had my insurance with them for years and am very pleased."
We responded:
"Ahh, thanks Reni!! We appreciate you and your loyalty to our State Farm agency. I will pass this along to my team. They love getting positive feedback. Kevin "
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Monique Phan

December 8, 2023

5  out of  5
rating by Monique Phan
"Haylie Kosanouvong, Insurance Account Representative, at Kevin Lowry State Farm Insurance is the best! She is so kind, patient, respectful, and very smart. She manages multiple life insurance policies I purchased and makes sure my beneficiaries are up to date annually. I highly & strongly recommend Haylie for anyone interested in purchasing life insurance or has questions."
We responded:
"Thank you Monique! We appreciate the review and I'm glad you are experiencing how awesome Haylie is to work with. We are certainly honored that you chose State Farm life insurance to protect your family!"